Pharmacy services built on honest assistance

Ten practical, enquiry-based services from Zanti Pharmacy in Lusaka, clear about what the pharmacy can do, and clear about when to seek further professional care.

Every service works the same straightforward way: you ask, the pharmacy team checks, and nothing is confirmed until a team member confirms it directly. The website never shows live stock, never sells online and never replaces an individual assessment by a qualified healthcare professional.

All services

Ten ways we can assist you

Each service is an invitation to ask, by telephone, WhatsApp or a visit to the pharmacy.

Service 01

Prescription Support

Submit or bring a valid prescription for pharmacy review and follow-up.

A pharmacy representative can review the information supplied and contact you about availability and the appropriate next step. Submission through the website is an enquiry only and is not a dispensing decision. Submission does not confirm availability, approval, dispensing or purchase.

Service 02

Over-the-Counter Product Assistance

Ask about non-prescription products and receive general product information.

Tell the pharmacy what type of non-prescription product you are looking for. The pharmacy team can provide general medicine-related guidance within the appropriate scope of pharmacy practice and may recommend further assessment when needed. Website information does not replace an individual assessment by a qualified healthcare professional.

Service 03

Health and Wellness Products

Enquire about everyday wellness, hygiene and health-support product types.

Zanti Pharmacy welcomes enquiries about products used as part of everyday health, hygiene and wellbeing routines. Brands, formats and pack sizes may vary, so availability must be confirmed directly.

Service 04

Mother and Baby Care

Ask about feeding, hygiene, skin care and other mother-and-baby essentials.

The pharmacy can assist with availability enquiries for mother-and-baby product types. Product suitability can depend on age, stage and individual circumstances, so qualified advice should be sought when needed.

Service 05

Personal Hygiene and Personal Care

Enquire about oral care, skin care, hair care and everyday hygiene products.

Contact the pharmacy about personal-care and hygiene product types for everyday routines. Product details and current availability are confirmed on enquiry.

Service 06

First Aid Supplies

Ask about practical supplies for a home, workplace or travel first-aid kit.

The pharmacy accepts enquiries about common first-aid product types such as plasters, dressings, gauze and support bandages. Availability and pack details must be confirmed. First-aid supplies are not a substitute for urgent professional medical attention.

Service 07

Vitamins and Nutritional Products

Contact the pharmacy about available vitamins and nutritional product types.

Zanti Pharmacy can respond to availability enquiries for vitamin and nutritional products. These products may not be suitable for everyone and should not be presented as a replacement for a balanced diet or professional care. Supplements can interact with medicines or be unsuitable in some circumstances; seek professional advice when needed.

Service 08

Product Availability Enquiries

Call or send a WhatsApp message to ask what is currently available.

Contact the pharmacy before visiting to ask about a product, brand, strength, format or pack size. Catalogue records are not connected to live inventory and do not reserve stock. An enquiry does not reserve a product or guarantee that it is available.

Service 09

General Medicine Information

Ask for help understanding approved labels, storage directions and general medicine information.

The pharmacy team can provide general medicine-related guidance within the appropriate scope of pharmacy practice. This may include helping a customer understand approved label or storage information. The website does not provide a diagnosis, dosage recommendation or personalised treatment plan.

Service 10

Referral for Further Medical Attention Where Appropriate

Customers may be advised to seek further assessment when a pharmacy enquiry cannot be handled safely online or within pharmacy scope.

A pharmacist does not replace a doctor. Where a concern requires examination, diagnosis, urgent care or another form of assessment, the customer may be advised to contact a medical practitioner or visit an appropriate health facility. Do not use the website in an emergency; seek urgent professional assistance or visit the nearest appropriate health facility.

How enquiries work

Three simple steps, no surprises

Every service above follows the same honest process from first question to confirmed answer.

Share your enquiry

Call 0977488684, send a WhatsApp message or browse the catalogue and use the enquiry buttons to tell the pharmacy what you need.

The pharmacy checks for you

The website is not connected to live stock, so a team member checks current availability and any relevant product details directly.

Agree the next step

The pharmacy confirms the outcome and the appropriate next step, usually a visit to the pharmacy during opening hours.

Opening hours

When to reach us

All times are local to Lusaka, Zambia. The status below updates automatically while you browse.

Open 6 days a week

Monday to Friday
08:00 – 19:00
Saturday
Closed
Sunday and Public Holidays
08:00 – 14:00

Service questions

Common questions

Quick answers about enquiries, response times and what the pharmacy offers.

Call 0977488684 or contact the pharmacy on WhatsApp at +260 977 488 684. Provide the product name, strength, format or pack size where relevant. Availability is confirmed by the pharmacy and is not guaranteed by the website.

Response times can vary, so the website does not promise an exact timeframe. For a time-sensitive product enquiry during opening hours, telephone the pharmacy directly.

These services are not currently listed as confirmed. Contact the pharmacy directly if you want to ask whether a service has become available. The website will not advertise an unconfirmed service.

Not sure which service you need?

Describe what you are looking for and a team member will point you in the right direction.